In many cases the fleet manager / administrator has the role of managing accident repairs added onto their normal duties and can become inundated with a wide range of problems that so easily arise.

The philosophy of M&M Vehicle Repairs when dealing with fleets is to become a true partner. Individual customer service staff are allocated to deal with the specific requirements of your fleet and will communicate with you and your drivers on a regular basis to offer an effective claims management service and to establish that personal relationship.

Often the issue of suitable replacement transport is a major concern for fleets, which many standard motor insurance polices fail to address, but don’t worry as we have many years experience in this area and know what is needed to support you.

As a Motor Manufacturer as well as an Insurance Approved Paint and Body Centre, we are able to repair the very latest vehicles safely and correctly to ensure that any remaining warranty is unaffected and that residual values are protected. In addition, all companies have to consider their corporate and social responsibility requirements and have a duty of care to ensure that vehicles used by their employees are repaired to pre-accident condition.

At M&M, we also have the special facilities required to repair all types of light commercial vehicles up to 3.5t as well as a fleet of courtesy vans to keep you mobile, something that many other bodyshops are unable to offer. Our other group Company M&M Signs & Graphics will also ensure that all commercial vehicles are returned complete with any vehicle graphics replaced. We are used to dealing with very large mixed fleets and are sure that you will benefit from a one point contact 24 hrs a day, 365 days a year.

Summary of Benefits

• Individual Profile Record for each account
• Dedicated Account / Claims Manager – Personal Service
• Full Claims Management Service
• Car and Commercial Repairs – up to 3.5t
• Guaranteed Replacement Cars and Vans
• Account Facility for Excess and VAT payments etc
• Guaranteed Quality Repairs – Duty of Care & Residual Values
• 24hr Recovery Service
• Regular Driver up-dates
• Priority Corporate Fleet Cards
• Downtime kept to an absolute minimum
• Insurance Company and Broker liaison
• Preferential Rates for minor repairs
• Mechanical Repairs & Service also available
• Free Collection & Delivery Service
• Glasurit Lifetime Warranty on all repairs

We really do recognise that Fleet has its own individual requirements and needs. As the largest and most established accident repair centre in the area we have a wealth of knowledge and experience in repairing fleet vehicles. We have used this, in conjunction with the necessary investment in resources, to establish our new Corporate Fleet Repair Scheme. We promise that you will notice the difference. For more detailed information on how this scheme works and to discuss your own company’s requirements in more detail, please do not hesitate to contact us.