Dear Customer,

*** Lock Down Restrictions from July 19th ***

As everybody is aware, July 19th 2021 saw the government ease restrictions surrounding lock down. We as a business have decided we will still adhere to social distancing measures and the use of PPE. We have a quarantine area still in place for vehicles bought to site and this will be in use for the foreseeable future. However, the governments decision brings with it it’s own uncertainties, as many decide that socialising and gatherings can take place, the result of the Track and Trace App is causing many businesses to lose staff for periods of time. This includes our business, our parts and materials suppliers, we will promise to give every customer the utmost urgency but where our staff have to isolate or supply is affected, it may affect the completion of your repairs. When your vehicle is stripped ready for the repair journey it will be the same technician at the end of the repair who is responsible for putting the components back together, if that technician has to isolate due to the Track and Trace App then that could result in a major delay. Basically the technician who strips the vehicle must put it back together again. We hope this will not affect your repair but under the current circumstances may not be avoidable. There may be times where we say your repair is on target and then change that at a moments notice due to unforeseen isolation or a lack of supply. We thought it would be better to pre-warn you at this stage. If you are planning to use your vehicle for a specific reason (upcoming holiday or a meeting) please inform our staff at the earliest opportunity.

We greatly appreciate your support during this tough time.

 

Sincerely,

Dave Willett
Director, M&M Group

Staffordshire’s largest independent vehicle repair facility.

Our Vital Statistics

Repair Centres
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Established in 1984, we are an established vehicle repair centre with two branches across Longton and Leek able to repair over 100 vehicles per week. We proudly hold 13 manufacturer approvals and are apart of the Fix Auto Group.

Our M&M Longton site is a bespoke 25,000 square foot facility with a large fleet of courtesy cars and vans which means we are able to provide you with a like for like vehicle if the accident wasn’t your fault and avoid any downtime to your business.

M&M offer a free claims management service and can take care of the whole process for you and as we are approved for the top insurance brands this means we can get you, your vehicle or your business back on the road as quickly as possible.

About M&M Vehicle Repairs

What Our Customers Say

Great service and fantastic repair. I was updated at every stage of my repair, highly recommend M&M!”

Mr B. Clewes

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Can’t fault you on any count. Unfortunately have had to use you 3 times in 2 years! ALWAYS PERFECTION!

Mrs D. Turner

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The girls in reception are very polite and helpful. Thank you very much indeed!

Mr D. Sheldon

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“Supplied me with a courtesy vehicle whilst they repaired my van, great service!”

Mr D. Holmes

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The quality of repair exceeded my expectations and I would certainly recommend M&M.

Mrs J. Thomas

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“Awesome re-spray on my car, fantastic results. Good as new cheers!”

Mr A. Owen

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